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IceWarp Services

With our services, we’ll help you to deploy IceWarp, train your users and troubleshoot any issues. Or we can take your deployment over and run it for you. We have what it takes to ensure you can depend on our software to support your daily business.

Essential Services

Migration

Whether you’re a corporation relying for years on Microsoft Exchange or a startup looking to abandon Google Workspace, we have the know-how and tools to make your move a success.

Deployment

Upgrading your IceWarp deployment to new releases can be a daunting task. We are here to help make it a seamless affair for you.

Upgrades

Whether you’re a corporation relying for years on Microsoft Exchange or a startup looking to abandon Google Workspace, we have the know-how and tools to make your move a success.

Education and Guidance

Trainings

Your collaboration environment is only useful if your users know how to get around. We’ll make sure you get the best out of IceWarp.

Consulting

We back our partners with pre-sales support. We can advise on backup solutions, hardware selection, architecture design and security.

Health Check

A one-time health check of your infrastructure can provide a much needed insight to keep it running at top condition.

Response Times

Emergency Response

For a business-critical issue that requires immediate attention of IceWarp’s support engineers, you can purchase an emergency ticket response. We won’t let you down even without an SLA.

SLA Subscription

If your critical infrastructure runs on IceWarp and you need a guaranteed response time, we offer various SLA tiers to meet your requirements.

Infrastructure Services

Managed Services

Let us manage your IceWarp deployment while you attend to your business. With our expertise and know-how, we will take care of your seamless operations while you can focus on what you’re good at.

Monitoring

We can proactively monitor your IceWarp deployment to avoid issues that could disrupt your business and mitigate problems as they occur.

Unique Solutions

Custom Development

If you require unique functionalities to adapt IceWarp to your business processes, we can custom develop them for you.

Custom Services

Every customer has unique ongoing requirements. Whether you need to extend your certificate, setup DKIM or connect your IceWarp deployment to AD/LDAP, feel free to ask for a custom service. We can help.